Welcome to Smart Biz Support! These Terms of Service (“Terms”) govern your use of our services, including but not limited to business support services, call answering, dispatching, and any other services provided by Smart Biz Support (“we,” “us,” or “our”). By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.
1. Services
Smart Biz Support offers business support services designed to assist businesses in managing their operations, including call answering, dispatching, virtual assistance, and other support services. The specific services provided will be outlined in the service agreement between Smart Biz Support and the client.
2. Client Responsibilities
Clients are responsible for providing accurate and complete information necessary for Smart Biz Support to perform the agreed services. Clients must promptly communicate any changes in their business operations or service requirements.
3. Payment and Fees
Fees for services will be outlined in the service agreement. Clients agree to pay all fees on time and as specified. Late payments may result in a suspension of services or additional fees. Smart Biz Support reserves the right to update pricing with prior notice.
4. Confidentiality
Smart Biz Support agrees to maintain the confidentiality of all client information and not disclose any confidential information to third parties without prior written consent, except as required by law.
5. Termination
Either party may terminate the service agreement with written notice, as specified in the agreement. Upon termination, any outstanding fees must be paid in full. Smart Biz Support reserves the right to terminate services immediately in the event of a breach of these Terms by the client.
6. Limitation of Liability
Smart Biz Support shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid by the client for the services in question.
7. Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on our website and effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the revised Terms.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Smart Biz Support operates.
9. Contact Information
For any questions regarding these Terms, please contact us at support@smartbizsupport.com
